Belleek Pottery Visitor Centre is located on the ground floor of Ireland’s oldest working pottery. From the moment visitors enter our grounds, we make every effort to ensure each guest enjoys the most we have to offer.

Parking

We have ample parking within the grounds of our centre. We offer six bays of special assistance parking, which ensures guest comfort from the start.

Visitor Centre Entrance

The main entrance to our visitor centre is wheelchair accessible, and from here you enter the foyer where you can either enter the showroom or Lily Annes Tea Rooms.

Signage – We apply universal signage to help guests navigate their way around the visitor centre.Toilets

Our toilets are also situated on the ground floor, with one special assistance toilet facility. Our ladies’ and gents’ toilets are spacious and bright, with ample sink and hand dryer provision.

Foyer

The foyer offers all visitors the opportunity to browse our most famous piece. Coats can be placed on the coat stand, and umbrellas can also be stored safely for the duration of the guest tour.

Showroom Team

Our showroom team have been trained to ensure you receive the best customer service possible. They can provide you with additional product information, and for pieces that are on display in harder-to-reach spaces, they are on hand to bring the product closer to you so you can see, touch, and feel it. They share personal stories or testimonials and recommendations from other customers on products, so that visitors get a sense of satisfaction levels from others.

Families and Young Children

We aim to make our visitor centre welcoming to families. We offer a range of facilities that make life a little easier for our smaller visitors.

Baby Changing – our special assistance toilet facility also features a baby changing table, providing ease and comfort to little ones.

The Bloomfield Trail – this child-centred guided tour is exceptionally popular and has been designed with visitors under the age of 12 in mind. This interactive trail tells the story of Belleek Pottery, encouraging children to search for clues to complete the story in a more child-friendly way.

Culture and Language

We welcome visitors from across the globe to experience Belleek Pottery and tailor our experiences to accommodate their needs. Providing translations of our audio-visual presentations allows our visitors to enjoy our story in a range of languages. This means our international visitors can enjoy our pottery experience to the fullest. We recognise and accommodate the cultural nuances of our guests, e.g. restrooms v Ladies & Gents.